Privacy Policy
Last updated: February 11, 2026
Honey Packs Canada (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect personal information that you voluntarily provide when placing an order or contacting us, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history and customer support communications
We may also collect non-personal information such as browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service and support
- Communicate order updates and important notices
- Improve our website and services
- Prevent fraud and ensure transaction security
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Payment Security
All payments are processed through secure third-party payment providers using encrypted SSL technology. We do not store full payment card details on our servers.
Sharing of Information
We may share limited information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
These parties are required to protect your information and use it only for authorized purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.
Data Protection and Retention
We implement reasonable administrative and technical safeguards to protect your personal information. We retain personal data only as long as necessary to fulfill business and legal obligations.
Your Rights
In accordance with applicable Canadian privacy laws, you may request access to or correction of your personal information. To make such a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@honeypackscanada.com
Phone: +1 780-729-8217